Frequently Asked Questions
I am already a Pita Points Member I get to keep all my points and rewards with this upgrade?
Absolutely!!! Daphne’s team made sure that all of your available points are still available in the same Pita Points program. You just need to complete the Pita Points Sign Up form using the exact same email.
If I was already a member, why do I need to “Sign Up” instead of “Sign In”?
We changed the back end of the program so you first need to identify yourself by Signing Up via this new portal and then it will be able to connect you with your old account. When it asks “how do you want to link your account” be sure to use the exact same email (preferred) or phone number you used before.
I was a Pita Points Member, but I don’t see my points on my account.
No Worries. Your Pita Points are safe and sound on your Pita Points account, however, you may be able to see them in the system until you come in to dine AND have your new Pita Points number assigned to the check. Our cashiers will be asking for your phone number or email to assign your new Pita Points account to the check.
I had Gift Card dollars. Were they brought over to the Pita Points program?
Yes. Your Gift Card dollars were brought over along with your Pita Points. You just need to complete our Sign Up form to get connected to your Pita Points, which will become available immediately. Make sure to use the exact same email or phone number you had on your original account when Signing Up. And make sure you tell your cashier that you have Gift Card money that you would like to use at the time of checkout. You can always check your dollars on the Pita Points via the Pita Points portal on Daphne’s website.
I received my Happy Birthday email, but I don’t see that $5 has been added to my account. How do I redeem my Birthday Reward?
Your $10 Birthday Reward will automatically be credited to your purchase when you supply your Pita Points phone number on your next visit to Daphne’s. You don’t have to print anything to redeem this $10 gift. When you look up your account online you will not see the $10 show up in your Points Reward balance. It’s just an automatic $10 off your first visit to Daphne’s within 30 days after your birthday.
How do I sign up?
Click Here to Join Now
Your phone number must be registered in order to become a Pita Points member. Once you are a member, present your phone number upon ordering and you will receive points for the purchase.
How are points determined?
A point is earned for each dollar you spend at Daphne’s. Points will not be awarded for taxes, discounts, and offers.
How do I accumulate points?
Once you become a Daphne’s Pita Points member, present your phone number upon ordering and you will receive points for the purchase.
Will I receive an actual Pita Points card in the mail?
No, a card is not required. Pita Points members only need to provide their registered phone number to receive points for their purchase.
Do take out or catering items count toward my point accumulation?
Absolutely! If you make a $500 catering purchase, you earn $25 in reward credits.
How many points do I need in order to redeem?
You need to accumulate 100 points to receive your reward of $5 Off any purchase at Daphne’s.
How do I receive my $5 reward once I have earned 100 points?
Notify a Daphne’s Team Member on your next visit that you’d like to redeem all or part of your reward balance.
How long do I have to use my $5 reward?
You have 90 days from the time the reward is given to redeem at your favorite Daphne’s.
Can I redeem my points for cash?
No, points have no cash value and are not redeemable for cash.
If I register two different phone numbers, can I combine the points that I have earned?
Points cannot be combined.
I have reached 100 points, why haven’t I received my $5 reward?
The $5 reward goes directly in your account. You do not need a coupon to redeem your reward. Simply notify a Daphne’s Team Member that you have earned your reward, and they will apply the $5 reward from your account.
When do my Pita Points expire?
Your balance will reset to 0 after 120 days of no activity.